FAQs

Order Processing & Shipping Information

Processing Time

Please allow 3–5 business days for processing and production before your order is shipped.

Shipping Times

  • U.S. Orders
    Shipped via USPS or FedEx, with an estimated delivery time of 15–20 business days.

  • International Orders
    Shipping times vary based on location and fulfillment center, typically ranging between 15–30 business days.

Shipping Delays

While we strive to deliver your order on time, unexpected delays may occur due to circumstances beyond our control, including natural disasters, holidays, weather conditions, or global events. We appreciate your patience and understanding.

Tracking Your Order

All orders include tracking. Once your package ships, you'll receive an email with your tracking number. You can also visit the “Track Your Order” page on our website for real-time updates.

Order Cancellations

Need to cancel? No problem—orders can be canceled within 24 hours of placement with no penalty.
Email us at trivara@gmail.com with the subject line "CANCEL MY ORDER."

Address Corrections

Entered the wrong shipping address? Let us know within 24 hours of placing your order, and we’ll make the correction.
Please note: We’re unable to update addresses once the order has shipped.

Delivery Attempts

Carriers will typically attempt delivery twice. If delivery is unsuccessful, your package may be returned to us.

Damaged Items

If your item arrives damaged, contact us at trivara@gmail.com with your order number and a photo of the damaged item. We’ll send a replacement at no extra cost.

Need Further Help?

Still have questions? We’re here for you. Our support team aims to respond within 24 hours.